top of page
FAQ
-
If I decided to set up a store today, how long before the store is ready to take orders?Launching a store is instantaneous. A store becomes active as soon as you click "Save and Shop" at the end of the store-building process. Creating a live store that people can purchase from only requires selecting a product and uploading a logo. Simple! If your logo needs edits or you change the logo applied to products and your store has taken orders, those orders may be affected. Please don't hesitate to reach out to us if you'd like to confirm that your logo is good to go! You can use the chat bubble in the bottom right-hand corner of your screen to chat and we'd be happy to help with any questions you may have.
-
Can my business order from you, or do you only produce gear for sports teams?We are happy to work with anyone who needs customized apparel! As long as you have a logo (or the beginnings of an idea for one, we have an amazing design team in house that can help to bring it to life!), you can start building your store right away by visiting the Contact us page
-
Do you make other items besides clothing?We are an apparel-based company dealing with soft goods primarily however we do have vendors we've partnered with to offer drinkware, and slides directly in your store. It's a one-stop shop for your customers. These specialty items can be added to your store and found under the accessories category.
-
What kind of products do you offer?We currently offer over 60,000 products for you to choose from to add to your store! Here is a quick overview of general categories that you can search through: Performance Tees - shooter shirts - dri-fit/sweat-wicking - cold/warm tech gear - mostly brand names Casual Tees - everyday tees - cotton and cotton/poly blend options - more value brands Hoodies - pullover and full zip options - both hooded and crew neck options - range from heavyweight to lightweight styles Headwear - baseball hats - beanies - bucket hats - headbands Shorts - range from coaches' chinos and khakis to sport - specific short styles Pants - various styles and fits - range from coaches' chinos and khakis to sweat pants and pajama pants styles Polos - both long and short sleeve options - brand names as well as value brands offered Footwear - shoes ranging from sport-specific cleats to regular sneakers and sandals for post/pre playing Bags - all types of bags both big and small - sport-specific bags available as well as general backpacks and cinch bags Outerwear - winter coats and vests (heavyweight) - rain/wind jackets and pants as well as other warm-up suit options of varying weights Compression - tops and bottoms both cold/warm gear - tech fit and padded items - sport-specific as well as general compression items Uniforms - a wide array of items that can be used as pieces to offer a full uniform in your store - jerseys that are viable for back/sleeve personalization - sport-specific items (ex. baseball pants, swimwear, kilts) as well as general jerseys and shorts/pants Equipment - extra equipment available for purchase for your team - helmets - bats - pads - gloves - guards Accessories - fan gear items such as: - scarves - stadium seats - blankets and more! - team gear items like: - belts - wrist guards - socks - compression sleeves - Drinkware - Cups, Water bottles, Goblets - Slides Infant & Toddler - tees - hoodies - onesies *Please note, the decoration method and logo sizing/placement varies between items. Not all items will be viable for customization or personalization. If you have any questions about a specific product, please feel free to chat and our store specialists would be happy to help.
-
How many items could we sell through our store?There are currently no limits but for an optimal shopping experience for your customers, we suggest between 50-75 items being offered. Each color option of a product will count as 1 item in your store. For example, if you add a red option, a blue option, and a white option of the same shirt to your store, that will count as 3 items in your store. Overloaded stores tend to push customers away before making a purchase as there are too many choices to look through and these stores take much longer to load.
-
Where is personalization applied?Personalization location varies by product. The personalization fields below are shown for the item you would like to purchase and have icons specifying where the personalization will be produced. Not all items are eligible for back or sleeve personalization. At this time, you may choose either back personalization or sleeve personalization depending on the particular item. For sleeve personalization, the name and/or number will be placed on the left sleeve, between the shoulder and the elbow. For back personalization, the sizes are as follows: Numbers: Youth XS-L: 6” tall Youth XL- Adult 3XL: 8” tall Name: Youth XS-L: 9" wide by 2" tall (whichever dimension is reached first will determine the final size) Youth XL- Adult 3XL: 11 inches wide by 2 inches tall (whichever dimension is reached first will determine the final size) Name & Number Youth XS-L: the space between the bottom of the name and the top of the number is 2” XL and larger: the space between the bottom of the name and the top of the number is 2.5” For sleeve personalization, the sizes are as follows: Name only - 0.5" tall Number only - 2" tall Name & number - 0.5" tall for name and 1.5" tall for number Personalization will be produced in the same manner as the logo on the product. So, if the logo is printed, the personalization will also be printed. Personalization color is notated on the product page as well.
-
Do we set the price or is it fixed?The base price you see for each item in the store builder is a fixed price that includes the cost of 1 logo decoration. However, you do have the option of enabling fundraising on your store which will increase the prices by whichever percent-age you choose.
bottom of page